Skip Navigation Full Site Map

Fraud Protection & Reporting

The Power of Relationship Banking

When your banker knows you and your financial habits, they can help identify red flags on your account and proactively reach out to verify unusual activity, and if you think you've been targeted by or are the vicim of a scam, they can provide timely advice on next steps. As a Southern First client, you can have peace of mind that your team of bankers are looking out for you and your finances.
Female banker with glasses assisting an elderly women with paperwork and her laptop.

Protecting Yourself

While the Southern First team is always working hard behind the scenes to protect your assets, scammers often target consumers directly in an effort to get you to engage in a fraudulent transaction. We encourage you to educate yourself on the latest scams so you can better identify these tactics when you see them.

Image of a cell phone laying on a desk with an incoming call on the screen.

Beware of Spoofing

Spoofing is when criminals disguise an email address, sender name, phone number, or website URL to convince you that you are interacting with a trusted source.

If you are contacted by someone stating they are from the bank, hang up and contact your banker or us directly at 1-877-679-9646.

Reporting Fraud

Step 1

Call your banker directly or reach out to us at 1-877-679-9646.

Step 2

Contact the credit bureau agencies — Equifax, Experian or TransUnion — to lock your credit.

Step 3

Contact your local police department and the FBI at the Internet Crime Complaint Center (IC3).